Legal
Privacy Policy
Last updated: January 2026
SMART GPT Australia ("SMART GPT", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit smartgpt.com.au or interact with our services.
1. Information we collect
We may collect the following categories of information:
- Identity and contact details you provide via forms (name, email, phone, company).
- Project, budget or requirement details you choose to share with us.
- Technical information such as IP address, browser type, device, referring URL and pages visited.
- Communications you send to us by email, phone or messaging platforms.
2. Website analytics
We use analytics tools (such as Google Analytics and Google Tag Manager) to understand how visitors use our website. These tools collect aggregated, non-identifying information about pageviews, sessions, traffic sources and on-page interactions to help us improve performance and content.
3. Contact form submissions
Information you submit through our contact or audit-request forms is used solely to respond to your enquiry, prepare your AI Growth Audit, and follow up about relevant services. We do not sell this information to third parties.
4. Marketing communications
With your consent, we may send you marketing emails about SMART GPT services, insights and offers. You can opt out at any time by using the unsubscribe link in any marketing email or by contacting us.
5. Cookies usage
Our website uses cookies and similar technologies to remember your preferences, measure traffic and improve your experience. You can control or disable cookies through your browser settings; some site features may not function as intended without them.
6. Third-party services
We use trusted third-party providers for hosting, analytics, advertising platforms (such as Google Ads and Meta), email delivery and CRM. These providers process information only on our behalf and under appropriate confidentiality and security obligations.
7. Data security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission over the internet is 100% secure, but we continuously work to safeguard your data.
8. User rights
Subject to applicable Australian privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where required by law.
- Withdraw consent or opt out of marketing communications at any time.
9. Contact information
For any privacy-related questions or requests, please contact: